How Zaid AlChalabi turned a small Orlando IT shop into a global technology partner for property management.
Late one evening in Orlando, a young computer engineer sat across from a struggling small business owner whose network had just crashed. The fix was simple. The lesson was not. That owner did not need another vendor. He needed a partner who understood his business. That moment shaped everything for Zaid AlChalabi, now Chief Operating Officer of Far Out Solutions, and it planted the seed for a company that would reimagine what managed technology could be.
Today, Far Out Solutions serves more than 2,200 customers and thousands of properties across North America and the Middle East. Yet the guiding belief remains exactly what it was on that first service call. As Zaid puts it, "Technology should serve people, not overwhelm them."
From Iraq to Orlando: A Founder's Journey
Zaid arrived in the United States as a computer engineer from Iraq, carrying a conviction that technology could level the playing field for businesses of any size. He started small, helping local Orlando companies manage their networks one customer at a time. There were no shortcuts, only trust earned through consistency and results.
Over two decades later, those early values still define how the company operates. What began as a modest IT support shop has grown into a multi-national technology group with more than 250 employees. Founded in 2010, Far Out Solutions is now recognized as one of the few true one-stop technology partners in the industry.
"From Orlando to Riyadh, our vision is the same," Zaid says. "Empower people, modernize businesses, and build technology that drives progress." That vision became reality through international expansion, including brands like Tiqniyah by Far Out Solutions, which brings modern IT standards to emerging markets in Saudi Arabia and Iraq.
Solving a Fragmented Industry
Property management had long struggled with fragmented technology. Building systems, resident platforms, corporate networks, and security tools rarely worked together. Property managers were forced to juggle multiple vendors, each pointing fingers when something failed.
Far Out Solutions saw an opportunity to change that. The company built solutions that do not just fix problems but prevent them before they happen. It integrated IT, infrastructure, cybersecurity, employee onboarding, and budgeting into one seamless experience.
This deep specialization matters. Far Out Solutions understands how buildings operate, how residents interact with systems, and how corporate teams manage budgets. That insight allows the team to design custom technology stacks that drive efficiency, security, and real savings. The company now powers properties for major brands including Cushman & Wakefield, Greystar, Avenue5 Residential, and Watercrest Senior Living.
One Roof, One Ecosystem
Most managed service providers focus on tickets, tools, and troubleshooting. Far Out Solutions focuses on strategy, transformation, and measurable impact. Clients do not just get a helpdesk. They get a complete ecosystem.
Through its family of companies, including Infratech Innovations, Support My MSP, and Uruk Financials, the group delivers everything from network management and cloud security to low-voltage installation, access control, CCTV, and accounting automation. This end-to-end model means clients never have to coordinate between competing vendors again.
"We don't just fix technology," Zaid explains. "We align it with business goals, so our customers can focus on what they do best." The results speak clearly. The company reports more than 10,000 hours saved monthly for clients, over two million dollars in annual IT savings, and a 99 percent client retention rate.
Proactive by Design
The company philosophy is simple. Prevent problems before they happen. Through 24/7 monitoring, automated remediation, quarterly Technology Business Reviews, and budget forecasting, Far Out Solutions helps clients make data-driven decisions instead of reacting to crises. A proprietary 72-point IT and network assessment gives every new client a clear picture of their environment from day one.
Yet technology is only as strong as the people behind it. Far Out Solutions invests heavily in training, mentorship, and career development across its international teams. Every engineer, project manager, and coordinator is empowered to think like a business partner, not just a technician. Zaid himself mentors international professionals and advocates for youth tech education in emerging markets.
"Far Out Solutions stands out because we merge IT, infrastructure, and innovation into one seamless experience," Zaid says. "We're not just another MSP. We're a strategic partner for growth."
Recognition That Reflects the Mission
The industry has taken notice. Far Out Solutions was nominated as an MSP Titan of the Industry in the Construction and Engineering category in 2024. The company has earned placement on the MSP 501, MSP 501 Global, and MSP NextGen lists, along with multiple appearances on the Inc. 5000 and repeated Best Place to Work honors.
Far Out Solutions is a member of the Managed Service Providers Association of America and was selected for the Datto RMM Product Council, collaborating directly on product development. Leading partners including Kaseya, Microsoft, and Pax8 have recognized the company for innovation and operational excellence.
These accolades are not the goal. They are the byproduct of a company that keeps its people, and its clients, at the center of every decision.
A New Milestone in Managed IT Excellence
In 2026, Far Out Solutions received further recognition for its commitment to delivering high-quality managed technology services, earning the title of Best Managed IT Services Provider in Orlando of 2026 from BestofBestReview.com. The award highlights the company’s continued focus on reliable IT support, proactive technology management, and client-centered solutions, reinforcing its reputation as a trusted technology partner for businesses and property management organizations.
The Future: Invisible Yet Indispensable
Far Out Solutions is on a mission to make technology invisible yet indispensable. The aim is to empower property managers, businesses, and teams to focus on what truly matters: people, performance, and progress.
"Our mission is simple," Zaid says. "Make technology invisible yet indispensable." It is a fitting summary of a company that has spent more than a decade removing complexity so its clients can grow with confidence. From smarter buildings to safer networks, Far Out Solutions is building the connected communities of tomorrow.
The story of Far Out Solutions is one of resilience, innovation, and global collaboration. It represents a new model for managed services, where technology finally meets humanity.
Your Next Step Toward Modern Technology
If your organization is tired of juggling vendors, chasing IT problems, and paying for reactive support, Far Out Solutions offers a better path. Schedule a free IT assessment and discover how a proactive, people-first partner can save time, reduce risk, and modernize your operations. Whether you manage properties across North America or run a growing business anywhere in between, the team is ready to help you build technology that works for people, not against them. Those interested are welcome to reach out and see what a true technology partner can do.
Explore More About Far Out Solutions
Connect with Far Out Solutions, Zaid AlChalabi on LinkedIn, NSITSP, and Global Radiance Review.
Men’s Insider Contributor
Nicole Warren
Covers entrepreneurship, career growth, and business trends with accessible insights for a broad audience.
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